FAQ

Yes, we offer free worldwide shipping. Your orders are sent to any point in the world through reliable cargo companies.

On average, the delivery time for your orders is 7 business days. However, the exact delivery time can vary depending on your location and address. In some cases, deliveries may arrive earlier or later.

Please keep in mind that during special holidays or celebration periods, there may be delays in the delivery time.

Additionally, our premium products go through careful inspections and quality checks to ensure compliance with our standards. Therefore, the processing and shipment of your order may take a bit longer.

During the delivery process, customs regulations and compliance with the recipient's country rules may also be involved. Hence, customs inspections and local tax procedures can affect the delivery time.

We strive to provide the best service to our customers, which includes keeping you informed with real-time updates on shipment tracking and other related matters. At Sirus Motors, we aim to maintain high customer satisfaction.

We send all our orders through contracted cargo companies that offer reliable and fast service. We choose the most suitable shipping company based on the weight, size and delivery address of your order.

Customer satisfaction is our priority. If you have any problems with your order, please do not hesitate to contact us. We will tell you the steps to make a return or exchange and will try our best to assist you.

For returns or exchange requests, you should generally contact us within 7 days of receiving your order. You can contact our customer service to initiate the return or exchange process within this period.

For return or exchange requests, the product must be unused, in its original packaging and in salable condition. For returns or exchange requests, you should generally contact us within 7 days of receiving your order.

You can contact our customer service for technical support. Our expert technical teams will assist you to solve your problems, answer your questions and guide you on technical issues. You can submit your technical support requests via e-mail, social media and live chat.